Privacy Policy

Objective & Scope of Policy

Ecoline Windows is committed to respecting your privacy and has prepared this Policy to inform you of our practices concerning the collection, use, and disclosure of Personal Information. This Policy governs Personal Information collected from and about (i) individuals or organizations that are or may become Clients of Ecoline Windows and (ii) individuals or organizations with whom EcolineWindows works.

The Collection, Use & Disclosure of Personal Information

For the purposes of this Policy:

• “Client” means an individual who may or has purchased windows and/or doors and installation services from Ecoline Windows;
• “Personal Information” means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred or determined from such information.

Your provision of Personal Information to Ecoline Windows means that you agree and consent to our collection, use, and disclosure of your Personal Information for the purposes described in this Privacy Policy. We collect personal information necessary to contact Clients for the purpose of providing services and obtaining feedback about services already provided. Ecoline Windows use of Personal Information is limited to these purposes.

Your Personal Data and Our Website

While using our Service, we may ask you to provide us with certain personally identifiable

information that can be used to contact or identify you. This may include, but is not limited to:

• Name
• Email address
• Telephone number
• Usage details: IP address, traffic data, location data, internet connection details, device details browser details, operating system details, your search queries on https://www.ecolinewindows.ca

We respect your Privacy. Ecoline Windows does not sell, trade, barter, or exchange for consider any Personal Information it has obtained. We do not share personal data (phone numbers) with third parties, affiliates, or partners.

Personal Information may also be transferred to another company in the event of a change of ownership of all or part of Ecoline Windows, but only under the condition that the receiving entity agrees to comply with this Privacy Policy.

Advertising and Cookies

We use Google and Facebook ads which place cookies on your browser to help us improve the website’s effectiveness for our visitors. Please visit Google’s privacy policies at https://www.google.com/policies/privacy/ads/, and Facebook’s privacy policies at

https://www.facebook.com/policy.php

We use AdWords remarketing to market our sites across the web. A cookie is placed on your browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt-out of this ad serving on Google’s opt-out page. If you are concerned about 3rd-party cookies, you should also visit the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/managing/opt_out.asp

We process the following marketing details:

• Name
• Phone number
• Email address
• Home address
• IP address

The retention period for this data is 14 months, after which it will be securely deleted.

Children Personal Data

Our products and services are not intended for children. We do not knowingly collect personal

information from children under 18. If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us immediately.

Amendment of Practices and This Policy

This statement is effective as of February 11, 2018. Ecoline Windows will periodically review and revise its privacy practices and this Policy. In the event of any amendment, an appropriate notice will be communicated to Clients and others in an appropriate manner.

Contact Information

To request to review, update, or delete your personal data, please contact us. For questions or comments about this Privacy Policy and our privacy and data protection practices, contact us via this page or email [email protected].

SMS Communication Consent

When submitting an inquiry through our website, users may choose to opt in to receive SMS/text message communication from Ecoline Windows. This consent is collected through a clearly labeled, separate checkbox on all relevant contact forms. Consent to receive SMS messages is never assumed or pre-selected; users must actively check the box to agree.

By providing your mobile number and opting in, you agree to receive text messages from Ecoline Windows regarding your inquiries, orders, appointments, product information, and customer service. Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying “STOP” to any text message. You may also contact us directly to revoke your consent or request assistance. To receive help, reply “HELP” to any message.

We do not sell, trade, or share your phone number or any personal information with third parties, affiliates, or partners for marketing purposes. All SMS communications are strictly in relation to services you have requested or engaged with.