Best Window Company in Ottawa:
Honest Reviews about Ecoline Windows

Name: Ecoline Windows Ottawa Reviews
Address: 201 – 2081 Merivale Road,, Ottawa, ON, K2G 1G9, Canada
Telephone: (343) 655 1727
Price range: $$$

We are proud to share what homeowners say about their experience with Ecoline in Ottawa. Check out our post-installation reviews from popular ratings online!

Contact Ecoline in Ottawa

(343) 655 1727

201 – 2081 Merivale Road,, Ottawa, ON, Canada, K2G 1G9

Built
in Canada

TOP-RATED BY

Window & Door Replacement Reviews in Ottawa: Ecoline’s Ratings

Ecoline Windows in Ottawa

4.5

Based on 161 reviewsSee all reviews

Ecoline Windows in Ottawa

4.7

Based on 55 reviewsSee all reviews

Ecoline Windows in Ottawa

8/10

Based on 980 reviewsSee all reviews

Ecoline Windows in Ottawa

Based on 250 reviewsSee all reviews

Google Reviews

Google Reviews is a universally recognized rating that provides a balanced overview of businesses from real customers. It’s your first stop for assessing a company’s overall performance, encompassing product quality, installation services, customer support, and more. Ecoline Windows Ottawa values the feedback homeowners leave about their experiences with us. Our excellent Google reviews reflect our dedication to meeting and exceeding customer expectations in every aspect of our service.

We had our upstairs windows replaced. Ecoline employees were excellent to deal with, from the in home estimate all the way through the installation. Very professional did all the work in 1 day and cleaned up afterwards. We are so pleased we decided to get lower windows and doors replaced now.

Barry Wood

14:31 24 Oct 24

Fantastic job by Kiryl and Stephan of Ecoline. Arrived on time, on the scheduled date, and went above and beyond to ensure the installation was completed on time. This is the 3rd time I’ve used Ecoline and, even though I obtain quotes from other companies, they don’t get close to the price and quality. Highly recommended!

Alf the Brit

10:25 05 Oct 24

Just had my windows and patio door replaced by ecoline windows. I am beyond happy with the installation and sales process by ecoline. They booked my installation days in advance and I had to call them and reschedule due to a work conflict on my end and it was no problem for ecoline, they gave me another date that worked for me. My windows were very old and double pane with no insulation so needed to be replaced and they did an amazing job installed 11 triple pane windows and 1 patio door in less than 2 days and they look beautiful!!

Jim Vickers

21:51 24 Sep 24

Vitalii was a great sales representative to work with. He reassured me throughout the entire process and offered comparable pricing.The installers were really efficient and clean and they were open to doing a little extra touch ups with no questions asked. I am very satisfied with their work and will definitely be a returning customer for future projects.

Henry Bui

19:05 18 Sep 24

We are thrilled with our experience with Ecoline windows. The team arrived on time, and worked efficiently to install the 4 casement windows that we were quoted on. Maksym and Vadym did a wonderful job. The entire experience was seamless and Ecoline made sure to communicate everything from start to finish. We really appreciated that! We worked with Ryan to get a quote for the 4 upper level windows. He was great as well, and easily answered all of our questions. We have been loving how quiet everything is with the new windows! Highly recommend and will use Ecoline in the future.

Rachel DeLord

14:50 07 Sep 24

Dmitry P. helped us get started with our windows and door quote. He was patient, answered all our questions and guided us through the product and services. He walked us through what to expect for the grant process and the financing option. He also was very understanding with us when we wanted to wait for the application to go through the greener homes grant before committing to the quote. The application was a success and Vitalii Vyshar, Project Manager, came over and reviewed our quote together once more to ensure that we were getting the products we wanted and walked us through the financing option until our greener homes loan comes through. They were both very thorough and punctual when setting appointments. I am very excited for installation day comes. Thank you Dmitry and Vitalii for your amazing customer service.Addition to original review: Today 28 Aug 2024, Kiryl and Stepan finished installing our windows and front door. During the entire project they were professional, informative and did an amazing job at installation. After completing each window they cleaned up the area. Kiryl was on top of keeping us informed which floor and what area they were going to work on next since it was a very big project approximately 23 windows and the main door to the building. Overall I am impressed with their quality of work. I would definitely recommend to anyone looking to replace their windows. Thank you so much Kiryl and Stepan!

Roxana Henriquez

23:28 28 Aug 24

We recently had our back door replaced with an Ecoline sliding patio door and couldn’t be happier. From the first meeting with Vitalii for a quote all the way through to installation. Vitalii was not only informative, but friendly, and funny. He gave us all the info we needed to make a decision without pressuring us. Our estimated wait time from purchase to arrival and installation was accurate (2 months) and the installation was seamless to set up – all the admin folks I spoke to were friendly and easy to work with throughout. Our installers were Jevgenijs, Volodymyr, and Jamat and all three were friendly, polite and respectful of our home as they did their work. The quality of our new door is very solid, and the amount of light we now have in what was previously a darker den is so nice!I would recommend Ecoline without question. I gathered several quotes, and spoke to several folks before making our choice to purchase from Ecoline – and I am very happy with our decision. They were not the cheapest option we considered, but to me, top service, quality products and an overall positive experience is always well worth the pricing. I would say they were middle of the range from what we looked at – the pricing felt very fair.When/if we replace other windows in our home in future, I will definitely be contacting them again.

Lindsay A

15:53 26 Aug 24

Amazing work from Volodymyr and Maxim. All windows and doors were installed neatly and didn’t leave much of a mess. Before leaving they also cleaned everything up. Great work!

Angeleen Joy

22:23 22 Aug 24

Amazing service from start to finish – the salesperson, the person measuring, the installers and the customer service were all friendly and professional. No problem with the installation; completed without a flaw and a problem. The windows are exactly as we had ordered and worked magnificently. Highly recommended,

Suzanne Gagnon

21:04 21 Aug 24

The installers Kiryn and Stepan did a awesome job with replacing 8 windows as well as our front door and patio door. We opted for black frames for the exterior to keep an harmony with the front door. We are more than happy with the result. Finishes are neat and quality is great. Thank you so much guys !

Marion Gregoire

18:30 09 Aug 24

Ecoline Windows recently replaced 19 of our windows in a two story home. The results are excellent and we are very satisfied. Vitalii had thoroughly presented the window options we had available and guided us through the decision and contracting process of the project late last year. The installation this June then went very smoothly at a time convenient to us. Yevhenii and Ruslan were professional, punctual, efficient and effective installing a large number of windows on time. They were always ready to answer questions we had and always to our satisfaction. They were also very pleasant gentlemen who seemed to enjoy their work. Yevhenii inspected and re-inspected the work, taking extra time to ensure that everything was to our liking. Cleanup was done very well too! This extra effort will minimize the chances of any further work needing to be done. We certainly don’t expect any. Ecoline’s comprehensive warranty is a plus as we can rest easy knowing the Ecoline Windows will always be ready to attend to any issue.

Thomas DeWolf

21:26 13 Jun 24

Over the years I have had one or two windows replaced as needed by other companies and Home Depot style by a local contractor. The remaining windows were on my list to do this year. My neighbours used Ecoline Windows last summer and were very happy with them which is why I made the call to them first.Ryan was professional, polite and very easy to communicate with. No high pressure sales. I was surprised when he pulled out a red heat lamp and various window samples. With the heat lamp he clearly demonstrated the differences between the various panes of glass. Putting your hand behind the glass you could feel the difference.The design of these windows is really well thought out, but I am especially exited about the ease in which I can clean the casement windows without having to be outside on a ladder.When I did my previous windows, I quotes and a fair idea of what this job would cost. I was very pleased with the rates presented taking advantage of the same day discount prices.It is always good to get a few quotes. I would recommend you do that and make Ecoline your last quote so you can be sure in your own mind.My plan is to replace all the previously installed window. Just saying. =)

Amanda Murray

17:55 30 Apr 24

We had 17 windows replaced by Ryan and his team this week. He was very responsive and knowledgeable I felt comfortable dealing with him. The price was in line with the market average and the other quotes we received, but the product was much superior to the others. Will definitely recommend these guys, thanks Ecoline for a your great work!

Joe Belanger

19:33 28 Apr 24

We are so happy with our new windows! The salesperson maintained ongoing communication with us, right until the installation was complete. We have an older home, and we wanted to maintain its charm, the salesperson listened to exactly what we wanted and requested a custom grill pattern for us for two of our main windows. We love the results, and have currently called them to complete our remaining windows. Thanks for everything Ecoline Windows!

Sharon P

15:13 25 Mar 24

We underwent a full bathroom renovation with a bathtub/shower installation to replace a standalone shower. The project manager Vitalli assured that the window inside the shower would be closed, private and would be covered in PVC to prevent water infiltration.Installation was quick payment done the same day.

A B

18:00 22 Feb 24

I recently had my windows replaced by Ecoline in October 2023, and I couldn’t be happier with the results.Ecoline demonstrated excellent communication skills, promptly addressing all of my questions and concerns. They provided detailed information about their products and services, helping me choose the best windows for my home.The installation itself was carried out professionally. The technicians arrived on time and worked diligently to complete the project within the estimated timeframe. Not only did they install the windows flawlessly, but they also ensured that the work area was left clean and tidy upon completion.Overall, I recommend Ecoline for anyone in need of window installation services. Their professionalism, expertise, and commitment to customer satisfaction are great.

Matthew Dmitry Stern

23:56 14 Feb 24

I had a great experience with this company from initial consult to completion of install. The service was very good, and the initial date of install was honoured. I’ve had bad many bad experiences with other companies lately and this was my first time going with Ecoline. I will be using them again. Special thanks to Yevhenii, Ruslan and Maksym for the great install. It was absolutely freezing on the day of the install and they did not complain at all. They also did excellent work on such a cold day. Thank you. *Note, I requested to install interior trim myself

James Lee

18:51 29 Jan 24

From start to finish the experience with Ecoline was excellent professional and quick. Surprisingly affordable as well and great sturdy materials including a double handle lock. Zero drafts very warm. Installation techs were very professional and quick and cleaned up nicely after the job. Highly recommend!

Katia Dagenais

17:25 01 Dec 23

The sales person was very knowledgeable and offer a lot of help and a good price. The scheduling department was very helpful in making adjustments to the scheduling of the appointments. Most importantly, the measurement and installation team were very professional, performed the work in a record amount of time, and delivered a superb project. There was only a small manufacturing problem with the windows themselves, but the installers managed to solve it. I strongly recommend Ecoline Windows.

Raluca Balan

23:45 14 Sep 23

We had 14 windows replaced over 2 1/2 days. The installation team, Eugene, Vladimir, and Stepan, were excellent in all respects…work ethic, personality, and demonstrated competence throughout the time at our home. We had 3 estimates and, on balance, chose Ecoline, who were able to provide triple pane with the grilles for the front facing windows. Our estimator, Dimitry, has been very accessible to respond to our questions both during the selection process but also post installation. Would recommend Ecoline Windows based on our experience to date.

Keith Williamson

19:41 12 Sep 23

We replaced all our windows (9) and patio door. The team are very professional and the product has high quality. Special thank you for Vitalii (Project Manager) was knowledgeable and helpful, and the staff did a great job and all the installation team.

Sebastião Scopel

17:55 22 Aug 23

We needed to replace every window and door in our new home. Having heard horror stories from friends on their experiences with other companies we were quite nervous on this big spend. I cannot emphasize enough how stress free our experience with Ecoline was. The quote was comparative to all the other ones we received except with Ecoline we were getting 3 pane windows instead of 2. What really made this company stand out was the customer service we received. If you get Vitalii you can guarantee excellent and knowledgeable service. He came to our house on three occasions to answer all our questions and show us samples. He was patient as we inquired about the quality but also contract prior to signing off. He would always respond same day.. even on weekends! There were no delays, in fact we got our windows ahead of schedule! Oleg and his team were amazing and installed all 16 items in two days. They were polite and worked very efficiently. They treated our home with respect and were careful with our cat to ensure she didn’t escape as well as understanding of our schedule with a baby. Honestly I can’t speak enough about our experience, our new windows are amazing.

Heloise Robertson

17:24 14 Aug 23

Great service, installation and communication! Highly recommended – high quality doors/windows, and we were able to notice a big difference after installation. Vitalii (Project Manager) was knowledgeable and helpful, and the staff did a great job.

Adel B

20:06 23 Jul 23

It was an absolute pleasure to meet manager Ecoline windows, he told us in detail about windows and company. He provided high quality service during all the process. Installation went fast and well. We are so satisfied with our choice and definitely recommend Ecoline windows!

Karina Gromova

01:42 12 Jul 23

Very pleased to have dealt with Vitalii ordering my windows for a reasonable price. Prompt responses to any questions I had at the time of consultation and also received gave extra tips and advice. I just had three windows installed today by a very friendly and professional Oleg and his team. Very timely, fast and efficient work and they tidied everything up after.Very happy to have chosen Ecoline and happy to recommend them to do your windows:)

Teija Muir

20:55 05 Jun 23

5 star only because there are not 6 stars! :) Vitalli set it all up with great quality customer service, awesome triple glazed windows and a reasonable price. Then Oleg and his crew were fantastic at the install. They just finished. My whole house was done in two days and looks fabulous! So organized, professional, clean, helpful…they really worked together like a little Dream Team!Thanks guys for making this seamless… also the windows are great! I love that I can flip them inside to clean the outside :)

Tania Kohl

20:57 30 May 23

Ecoline Windows we’re great right from Vitali coming to explain the windows to Oleg and his great crew. They were punctual, worked quickly and efficiently and explained and answered any questions we had. We would definitely go with Ecoline Windows again, and would highly recommend the company and Oleg and his crew. Robert and Ginette

Ginette Richard

20:40 23 May 23

We completed our order for triple pane windows for our home. Vitalii Vyshar, Project Manager, guided us through the product and services. We highly recommend him for his expert knowledge of ecoLINE Windows. He answered all our questions about the project. We highly recommend him, we are impressed by the quality of these windows and look forward to the installation and finishing of our ecoLINE window retrofit project.

Sheila Grace Young

22:35 18 May 23

Today David and Paulette had a wonderful experience as we gained a new friend, Vitalii Vyshar. He is a project manager with eco Line Windows and did an assessment on the status of our windows. He was patient, cheerful,and professional throughout the process.Further he explained the discounts available and helped us understand exactly what was going forward.We geezers loved his happy spirit.Paulette and Dave Parker

David Parker

21:24 14 Feb 23

Salesperson took the time to explain all the details of the material and installation process and good price with installation. Looking forward to seeing the finished product.

Steven Lefebvre

16:43 10 Feb 23

Was referred to Ecoline by friends in Nanaimo who were very pleased with their windows from Ecoline. Met with Vitali who is professional and personable and took the time to explain options. Signed the contract with confidence. I was kept in the loop by customer service all along the way as to delivery/installation. Installation team showed up as promised, and were professional, dedicated (despite the cold) and installed all 9 windows in 2 days. Amazing experience all the way around! I highly recommend this company and this team!

Kathy Guilbeault

14:33 02 Feb 23

We were visited by Vitalii to provide us with an estimate for windows throughout our home. It was a very positive experience. Since we are seniors, he was very patient in explaining and showing us the differences between ecoline and another product. He had observed our neighbours’ windows prior to coming so that he could offer suggestions. We are pleased with the quotation and are looking forward to enjoying our ecoline windows.

Brian Levitan

21:45 01 Dec 22

Had a wonderful experience, from the initial quote to the final product.During the initial quote, I was given sound advice and helpful tips that would get me the best windows for the best price.The communication was always prompt, clear and informative.The installers Ricardo and Vitalii we’re prompt, polite, clean and efficient. They verified each other’s work and communicated respectfully while on the job. They always kept me informed on the progress throughout the day so I didn’t even need to ask.Overall, 5 STARS!! Highly recommended company.

Vic 100

23:42 04 Nov 22

I couldn’t be happier with the whole process.Vitalii with Sales was helpful and informative.Then the installation Team Ricardo and Vitalii did a fantastic job.Thank you to the Ecoline for making this process so smooth.

rodolph sabbak

17:55 03 Nov 22

Vitalii was fabulous! We have been getting so stressed by salespeople telling us that we need to spend all our life savings, and because he was able to give us precise feedback on more strategic upgrades within our budget, we were ready to sign up on the spot to go with his company! I felt like he was giving the best service we could have gotten, and his eye for detail is helping us confidently realize all our projects!!

Bounif Scott

23:55 03 Oct 22

This review is for Vitalii, who has arranged our window installation. Vitalii was excellent in communicating all the necessary details, answering our many questions, and being patient as we waited a couple months for our greener homes loan to go through. I would recommend you ask for Vitalii by name if in the Ottawa region.I will leave a follow up review once the installation is completed.

Phil Rushworth

20:08 28 Sep 22

Ecoline responded quickly to my request for a quote, sending a sales representative to our house a few days later. Their sales representative, Ihor, provided a great presentation on their window products (made in Ontario) and provided great advice on the window design. Excited to see the new window once installed.

Cam Stevens

20:20 23 Aug 22

So far so good. We called, they got back to us immediately, booked an appointment within a couple of days and their representative was both personable and helpful. Have to wait for the install of course, but will follow-up either way! Thanks “Vatilii”

Titania Truesdale

19:15 22 Aug 22

I am just starting the process of having windows installed with eco line. When I requested a quote online they called within minutes to set it up. My sale rep Vitalii came in on time was polite professional and helped me understand the process provided me a quote right away and explained the green homes grant and how to get that started. We are extremely happy so far can not wait for the installation to be completed.

Meredith Burwood

00:23 18 Aug 22

I am quiet happy with their window. The two installers came, Jorgen and Andrey, install my windows perfectly, clean up everything after. I really recommend Ecoline Windows and they have good price too.

Dany Lapointe

14:03 17 Aug 22

Jorgen and Andrey did an amazing job on my front door. The door and trim are professionally finished and look really good. I am very happy.

Rick Bedard

16:00 10 Aug 22

I met with Vitalii last week to get an estimate for new windows. Not only was the price fair but he answered all my questions and took his time explaining everything. I can’t wait to get my new windows! I suppose I’ll edit my review when the windows are installed.

Mylene Lacroix

21:01 09 Aug 22

Vitalii was incredible. He was not pushy, he showed me all the features of the windows and brought out samples so I truly felt comfortable with their quality.They were even able to accommodate a more complex payment option that helped us in the long run. Thank you for your professionalism and expertise.

Mark Syptak

21:38 20 Jun 22

Vitalii was very professional, he walked me through all the details about the window. Great company if you need windows and I highly recommend asking for Vitalii.

Raef Jamalzehi

20:08 20 Jun 22

UPDATING: In May 2022, we ordered a third window from Ecoline. This one is a small upstairs window on the north side of our old house, again a triple-glazed window, a substantial upgrade. Ecoline handled the order quickly and professionally. The measurement and quote were done thoroughly, with full consultation, and the price is very good. The approximate installation date fits our schedule. Five stars again, no reason to change that rating.We ordered an Ecoline triple-glazed kitchen window for the north side of our house, a replacement for the double-glazed item installed 30 years ago. This is the second window we have purchased from Ecoline. The order, delivery and installation (completed October 9, 2021) were all handled professionally, and the new window is a welcome upgrade. No hesitation in recommending Ecoline. Jean Martins, Project Manager, and Matt and Alex, installers, were all professional and courteous.

John Saxby

15:42 25 May 22

Quick and easy estimate by Vitalii Vyshar. Very informative and professional with lots of options and images to be able to pick what we wanted. Thank you.

jeremy griffin

16:46 20 May 22

Great quality windows that really reduce the noise and heat gain/loss! Getting a quote was easy and the estimate of installation dates are also accurate. Labour work of installation is also high quality without any issues. Would recommend to anyone.

James P

15:32 24 Apr 22

Installation was earlier than the original estimate. They replaced all windows in the same day. They did a great job and we are very happy with the product!

Jim Austin

18:15 07 Apr 22

Service is excellent! Project manager Vitalli fully covered all questions. We will recommend for ours friends. Good job.

Xiaomei Zhao

16:31 01 Apr 22

The two Vitaly’s were very knowledgeable and completely professional. Their presentation was thorough and respectful.

Brian Skinner

17:42 25 Mar 22

I have placed an order for windows from Ecoline. Customer service by Vitalli was commendable. He was patient and came to visit 3 times at my request.Production company has contacted me within a day for an appointment.Experience is great so far.

Sharon Sandhu

17:26 16 Mar 22

Professional team that walked me through all the details. Installation was quick, efficient, and hassle free. Great choice if you need your windows done.

Davy Wyllie

22:48 04 Jan 22

The installation staff Alex and Matt were amazing very friendly and professional. after installation they cleaned up and explained how the windows work and Ecoline windows are lucky to have those guys. thank you so much

Renee Georgy

00:45 14 Oct 21

We ordered an Ecoline triple-glazed kitchen window for the north side of our house, a replacement for the double-glazed item installed 30 years ago. This is the second window we have purchased from Ecoline. The order, delivery and installation (completed October 9, 2021) were all handled professionally, and the new window is a welcome upgrade. No hesitation in recommending Ecoline. Jean Martins, Project Manager, and Matt and Alex, installers, were all professional and courteous.

John Saxby

16:05 11 Oct 21

Jean Martins Sales Rep 5/5 – Jean gave a very detailed presentation of Ecoline windows. He even brought a sample casement window so I could see all the features of the window. Other window companies that I contacted did not bring a window sample. Jean was courteous, professional and very helpful at all times.Matt/Alex installers 5/5 – Matt and Alex were very professional and discussed the window replacement installation prior to starting the job. Matt made a point of checking to make sure that my blinds would fit the new windows which they did. The installation went well, they removed all the garbage and left the room clean.There was an issue with one window which was supposed to have 3 horizontal grilles, instead of 4. This window was manufactured with 4 grilles. It was brought to the attention of Matt. When I contacted Ecoline the next day I was informed the new glass had already been ordered so hopefully I will have the new glass replacement within a few weeks.The windows took longer to be installed than anticipated but I figured with COVID, supply-chain issues and lack of workers/installers this was to be expected. I am very pleased with the installation and the final product. The windows look great both inside and outside.

Mary Beauchamp

19:18 09 Oct 21

Jean Martins ( Project Manager) 5 out of 5Matt & Alex ( Installers Team) 5 out of 5*The quality of efforts and precision these professionals put into their work is outstanding! Matt and Alex performed immaculate, efficient and fast installation!Thank you…We appreciate the experience!

Sophia Souaid-Smith

14:10 06 Oct 21

Matt and Alex did a marvellous job of installing the Ecoline widows. Throughout the installation they explained in details the process. Their demeanour was pleasing and they very respectful. This attitude to work is very rare nowadays and was highly welcomed.

Parviz Mottahed

23:47 20 Sep 21

I was very impressed with Jean Martins’ (Project Manager) professionalism when he came by to provide a quote. He was thorough in his assessment and in answring my questions. I also very much appreciated his kindness not only toward me but to my very curious toddler. Thank you Jean.

Angelina Buchar

16:43 20 Sep 21

Vitaliy Usyk was our sell rep and he was very professional and informative. He was very honest about what we needed and did not need which was much appreciated .We are excited to have our new patio door installed. Thank you.

Monelle Quevillon

17:08 10 Sep 21

Matt and Hacop did a fabulous job with our new windows. Efficient and courteous throughout. Good attention to fit and finish.

David Kaye

20:03 05 Aug 21

Hacop and Matt did awesome job. Their hard work is showing in their windows installation. Would totally recommend these guys.

bhavna bajaj

22:45 27 Jul 21

Hacop and Matt did a fantastic job. Also friendly and polite. Highly recommend. See photo

Bilic Monnard

21:19 19 Jul 21

My experience with Ecoline Windows was great. Jean, the Ecoline representative was punctual, knowledgeable and efficient. He also wore a mask and maintained social distance. I got my free quote and immediately booked my window installation appointment. 5 STARS!

Eve Connolly

20:24 22 Apr 21

Jean Martins the project manager came over to do an estimate for us. He was very thrall and very professional. He had all the quotes and variations to us in couple of days and was able to answer all our questions. He even mentioned a few things we didn’t consider and saved us from making functional mistakes with our windows. Lastly anywhere we could save money he made sure to let us know, without compromising quality or looks. I hope the rest of the team is as good.

Ivan Vukosavljevic

16:09 30 Mar 21

Sales Rep Jean Martins has been great. He’s been in touch with me several times through the ordering and measuring steps, answering all my questions and going above and beyond. I’m looking forward to the installation!

Chris Drummond

00:21 22 Mar 21

We’re repeat customers: In 2020, we purchased a living-room window from Ecoline Ottawa to replace our ancient and leaky original. The new one works brilliantly. We have just confirmed our order for a new kitchen window, to be installed later this summer. Jean, the project manager, has handled our order entirely online. She has been professional, prompt, and personable. Her requests for sizing information and our preferences, as well as her instructions, have been clear and complete, and the quoted price is well within our budget. From our experience to date, I have no hesitation in recommending Ecoline Ottawa.

John Saxby

16:48 14 Mar 21

Hugo was very prompt returning calls and answering any questions on line. He was friendly and clearly demonstrated great understanding of the windows. Very easy to work with.

Wayne Isaac

03:22 09 Dec 20

Initial error in paperwork was successfully resolved by both the Sales Representative and Regional Manager. So far I’m impressed by their drive to do what it takes to protect both the company reputation and enhance customer service

Alf the Brit

18:30 26 Nov 20

We are so impressed with the service that Hugo has given us. We reached out to Ecoline and within minutes we had our appointment booked. They also followed up to confirm the appointment on our scheduled day.When we met Hugo, he was very personable, respectable, and very knowledgeable about the product. Hugo listened to our needs and proceeded to explain and direct us to exactly what we wanted.Hugo followed up with us regularly to see if we had any other questions. He is a real professional.

De-anne BOUCHER

14:22 26 Nov 20

We needed a custom window for the basement in a 110 year old house. And, of course, we needed it in the middle of a pandemic, with winter coming fast.Ecoline did a great job, hardly any mess, and were fast and professional. Given how much the pandemic set everything back, I was prepared for them not even to show up, so I was doubly impressed when they arrived on time and took less than an hour to get everything done. I will definitely be a return customer when I need window work.

Cathrine Lowther

22:37 24 Nov 20

Hugo was knowledgeable, and explained everything in detail. He answered all questions and took his time with us to make sure we were satisfied with what to expect from Ecoline. Now we wait for installation and see how that process goes. So far so good. We also priced various other companies and Ecoline had the best price as well. 25 year warranty too!

Abdul Maayergi

17:34 13 Nov 20

Very pleased with the window installation. The installers were professional and fast. The clean up post window install was impressive. Would purchase more windows through them without hesitation.

Essie B

20:36 01 Sep 20

Recently ordered new windows from Ecoline Windows. I was very pleased with Vitaly who was very professional, and thorough in explaining the different types and qualities of windows they provide. I am very pleased with the price and quality of windows I purchased. I would highly recommend Ecoline Windows to anyone shopping around for new windows.

Lill Lah

00:09 20 Aug 20

This company answered our need. From the moment I called them, they were very polite. Good service. Quality product. Got a great package deal for all my windows and she even recommended a great installer. Michael was very knowledgeable and friendly. I highly recommend Ecoline Windows!

Gil Kaplan

18:53 23 Dec 19

5 star for sure! It’s always a stressful experience when you make improvements to your house. Regardless of what size of reno project you’re up to. Obviously, windows replacement is not of the smallest. Ecoline Windows made this experience completely stress free for us from day one and to the day of installation. I wish all of my renovations would go as smoothly.

Evgeniy Voytko

13:44 05 Dec 19

Great windows, amazing service. Had my windows done with them because I’ve known this company from back in Manitoba where I used to live before.They did not disappoint.Same exceptional service!

Konstantin Sevostyanov

03:06 05 Dec 19

I had three windows installed by Ecoline Windows, the product is beautiful and works well. The installation crew was great to work with and very efficient. The new windows brighten up the rooms they where installed in, I’m looking forward to having the rest of my windows done in my house by Ecoline Windows.I love my windows and would recommend Ecoline Windows to all interested in window replacements.

Matthew Christiansson

01:20 28 Nov 19

Found Ecoline sales rep was good and the installers were great and did an amazing job with our new front door. However the product choices ended up being more limited than we were originally led to believe. We ended up with our third choice glass for the door and it didn’t fully match the side panel. I also asked for a different colour for the door surround which I didn’t get either. But all in all for the cost of the door I am pleased with the end product. But communication between sales rep and company needs to be better! The reps need to know what is actually available to the customer before they order.

Zarina Geddes

13:51 01 Nov 24

Overall a good experience with ecoline and the windows after over a year in. The sales department was really good with samples and listening to what I was looking for in the windows. Installation went fairly smoothly, with the installers working through some rain to finish up the outdoor trim. Minor issues with the corners of the indoor trim, but that is easily fixed for myself as a DIYer. Financing options made getting all the windows done at once a breeze.

Admiral Underpants

12:53 17 Feb 24

Had a great consultation to order the windows, lovely installation experience – Kiryl and Stepan were friendly and competent. Only complaint is that full payment is required before installation.

Meredith Ivany

21:16 23 Aug 23

The office staff was well informed and answered all my questions. The home visit was quick and painless to arrange. Vitali was pleasant, respectful and knows the products well. I signed up on the spot. I am looking forward to see my new door!

Jeff Jobb

22:55 07 Sep 22

i requested an appointment online during the holiday and still got a call the next day and an appointment was booked for January 4.Yesterday(Jan 4, 20220 Sergio Miccas, the sale manager , called ahead of time and came exactly on time after confirming the time with me over the phone. He was very courteous and friendly and explained to me in detail all the step that will be required to fulfil my order ( front entrance door). I signed a contract with them because i felt comfortable that he will take care of my order from start to finish. I will update the review every time a step in the process is completed.

Ridha Oueslati

16:46 05 Jan 22

I had two new egress windows installed in my basement. Matt and Alex were my installers. They were very nice and did the work cleanly. Took time to explain everything. Windows look good. Only draw back they took a long time from order to install. Probably supply issues due to covid.

Chris House

20:31 09 Oct 21

Jean M. came from Ecoline Windows for in -home estimate for our basement windows. Other company reps didn’t seem to understand the building code of egress windows where he did. He brought a sample window to demonstrate the features of their design. I was impressed with the locking system around the window as compares to others that have it only on 1 side. He responsed quite quickly to our emails. Unfortunately, the timing of having the basement windows ready were to late in our reno schedule. We do plan to call them our living room windows in the fall.Very impressed!

R. Wright

15:58 04 May 21

UPDATED: Our experience with Ecoline Windows Ottawa turned frustrating for a bit, but in the end they came through. We were told that even with Covid our windows would be installed August/September. In late September we were notified that the windows had arrived. I had been trying to get an installation date from the company since then. I would call once a week and get told their installer would call me back by the end of this week at the latest, which he wouldn’t, so the next week, I call them again, only to be told again that he would call me back by the end of the week at the latest. Fast forward to October 14 where I was told they only have 1 installer in Ottawa and he has to do his own scheduling because of Covid. The company’s website makes them look like they have enough people to do the jobs they commit to, but it was not feeling like that was the case. I had paid 50% of this job upfront, and was worried my windows might never arrive, BUT then I decided to email our original sales rep, and somehow later that night the installer called, and first thing the next morning the team came and got everything installed in one day, so October 20th the job got done. I appreciate that they made the effort to get it done and the installers were really friendly.

Michaela Tokarski

21:50 20 Oct 20

‹

›

Trusted Pros

Kelly

Sep 12, 2023

Ecoline Windows was great to work with! Quick communications, manufacturing time was less than originally quoted. Install was a quick and easy process. Excellent quality window and patio doors. Competitive pricing. Strongly recommend them.

Cristhiane

Sep 24, 2023

I am deligted with my new Ecoline Window. It was made exactly the way I dreamt of. I booked a free visit and cost estimate and got a quick reply and a punctual visit. They gave me tips and suggestions. The installation process ran smoothly and cleanly. They also helped me to submit the financing papers to Manitoba Hydro. My family and I are 100% satisfied.

Sebastiao Evaldo from Kanata

Aug 22, 2023

We replaced all our windows (9) and patio door. The team is very professional and the product has high quality. Special thank you to Vitalii (Project Manager), who was knowledgeable and helpful, and the staff and the installation team did a great job.

Planning a window or door replacement project?

Contact Ecoline for a free quote & consultation regarding your potential home improvement.

Get a FREE QUOTE and we will bring SAMPLES to your home.
We will call you back during Working Day
We guarantee Direct Price and Manufacturer Warranty

Contact Us

(343) 655 1727

201 – 2081 Merivale Road, Nepean, ON, K2G 1G9

Home Stars

Private User reviews Oshawa, ON

10/10

04/17/2023

This is my third time using Ecoline Windows for the replacement of old, wooden framed, unopen able living room windows in rental properties. I am once again satisfied with the company – they have very good customer service, create timely price quotations, provide excellent energy efficient window product options and have a knowledgeable, efficient installation crew. They did a great job and the replacement living room window looks great. It is nice to have openable side window panels and the window certainly improves the street appeal of the house as well.

Front_exterior_view__new_living_room_window_20230406_medium

Debra in Toronto

10/10

03/21/2016

We needed to do some improvements to home before putting on market to sell. Saw flyer, got estimate and pleasantly surprised at price and time frame. There were very professional from start to completion. I would highly recommend them for all your window needs!! Thank you!!

Planning a window or door replacement project?

Contact Ecoline for a free quote & consultation regarding your potential home improvement.

Get a FREE QUOTE and we will bring SAMPLES to your home.
We will call you back during Working Day
We guarantee Direct Price and Manufacturer Warranty

Contact Us

(343) 655 1727

201 – 2081 Merivale Road, Nepean, ON, K2G 1G9

BBB

Tania U

30/01/2023

I replace both my kitchen and living room window this summer. ***** was very professional in his explanation of the different windows, the warrantees and the craftsmanship. The windows came in early, setting up an appointment was clear and easy. The guys that came to install it were so professional and kind. They were efficient and cleaned up after themselves. I was really impressed overall with the whole process. Im hoping to buy another two windows in the next two years from these guys! Thank you so much! We love our new windows