How to Compare Window Quotes & Find a Reliable Company for Your Project?
Apr 12, 2016
Nov 21, 2024
7 min read
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Homeowners today are usually told to get at least 3 window quotes before deciding on a company to replace windows and doors. Is this really necessary to get honest quotes for new windows? The answer to this question varies, partially because different homeowners have different needs. People may get a quote to find the best window prices, to learn more about window replacement, or simply to compare quality between different products and company.
When getting a quote on windows in Canada, it is not uncommon for homeowners to end up feeling even more confused and unsure. So, let’s learn how to properly compare replacement windows quotes and what makes them. All this will help you to ultimately deal with a reliable company and ensure your installation project is successful.
Common Problems When Getting Window Quotes
Often when communicating with our clients they mention they got quotes from other companies but were so stressed in the process that decided to drop the replacement project altogether for some time. And after asking them what led to so much hassle we identified a few common problems with getting window quotes:
- The representatives might not be educated on the product and installation.
- Representatives are biased and are not always looking to benefit the client. They offer cheaper grade product and installation for the same price as a more expensive product (for example quoting retrofit replacement at a price of full frame replacement) that for an uneducated consumer might look the same.
- Representatives that look to sell the product for an initial amount and then try to upcharge at the time of installation.
- Representatives are high pressure.
- Representatives are not trained to educate and investigate a custom window solution that fits the client’s needs.
- Representatives are not familiar with egress window requirements and local building codes, permits.
All these factors often result in a homeowner wondering which company is right and which is wrong about ratings, regulations, and laws. In fact, this shouldn’t happen as very few things in the world of window replacement are actually up for speculation, most information is either right or wrong, and can often be backed up with official government of Canada provided information.
So, let’s make sure you know how to compare quotes for new windows and what you are dealing with before signing that contract.
Always Check Energy Rating Specifications
The energy rating of your windows is one of the most critical factors to consider when comparing replacement windows quotes. Energy-efficient windows not only enhance comfort and reduce energy bills but also significantly impact the overall price of your window replacement. Generally, the higher the energy efficiency, the higher the cost, which makes sense given the advanced technology and materials involved.
However, be cautious if a company offers windows with lower energy ratings at the same price—or even higher—than more efficient options from competitors. This discrepancy can be a red flag, indicating potential issues such as misleading pricing or outdated products. Always double-check quotes with other local installers to ensure you’re getting fair pricing for energy-efficient options. Don’t hesitate to ask for specific certifications or performance ratings, such as U-factor or ER (Energy Rating), to make an informed decision.
The minimum ER for a modern window to be considered energy efficiency is 34. You can also see the list of all ENERGY STAR compliant products and CSA approved windows in Canada to compare the products and make sure you are paying the right amount of money for what you actually get.
Use our replacement cost estimator below to get an approximate price range for energy-efficient windows and doors based on your project’s specifics. Keep in mind, though, that these prices might be not precise since every home is different. Contact us for a free detailed quote.
Full-Frame Window Replacement vs. Retrofit
When getting quotes for window replacement, it’s vital to know all the ins and outs between full-frame window replacement and retrofit installation.
- Full-frame replacement involves removing the entire window, including the frame, down to the studs, and installing a new unit. This process requires more labour, materials, and time, making it approximately 15–20% more expensive than a retrofit installation.
- Retrofit installation, on the other hand, replaces only the window itself, keeping the existing frame intact. Be cautious of companies charging full-frame prices for retrofit installations. While retrofits are less invasive and cheaper, paying a premium for less work is unjustified.
Always confirm the type of installation included in the quote and ensure you compare similar services across different window companies. Transparency here is key to avoiding overpaying.
Hidden Fees to Watch Out For
When comparing window quotations, asking for a detailed breakdown of all costs is of utmost importance to avoid hidden fees. Some companies may advertise a low initial price but charge extra for essential services like window delivery, old window disposal, or finishing touches like trims and caulking.
Be cautious of vague quote for windows that don’t specify what’s included. Ensure the quote covers everything from installation labour to cleanup so you don’t face unexpected expenses later. A transparent company will provide a comprehensive estimate upfront, leaving no room for surprises. Always double-check quotes for clarity and ask questions if anything seems unclear.
Look for companies that don’t just strive to push their product, but actually take time to educate their consumers through videos, blogs, etc. It is recommended to look for companies that:
4 Tips How to Make Sure Your Window Company is a Real Deal
- Reliable companies educate their consumers on the different aspects of the window replacement process that includes before and after sales procedures.
- They have their own service technicians and service policies for warranty requests. Not many people think about window maintenance at the time of purchases, but considering your windows should last you roughly 25 years, you want your investment to be protected and cared for, for as long as possible.
- Stay away from companies that offer unreasonable savings like 30%-40% off. A company may advertise a great promo on paper, but the price ultimately comes down to the sales consultant at your appointment. If a company offers 40% off windows year-round can that really be called a discount? Real-deal window companies offer discounts only toward the end of the year or during slower, winter months.
- Stay away from companies that offer more than 5 years warranty on installation, it is usually an empty promise from a business that will not be there to service their clients. Usually businesses that have been in the industry for a long period of time know that after several years things like caulking tend to fail, and might need to be redone which will be a cost for the consumer. No reasonable company will offer unreasonable warranty on installation.
When you are ready to get quotes to replace your windows follow the guidelines mentioned above to find a proper company to install your windows.
F.A.Q
What should I look for when comparing window replacement quotes?
Homeowners should compare energy efficiency ratings, materials, installation type (full-frame vs. retrofit), warranty coverage, and included services. It’s also essential to check for hidden fees and verify the company’s reputation through reviews.
Why are some window quotes significantly cheaper than others?
Lower quotes may indicate lower-quality materials, less energy-efficient windows, or an incomplete scope of work (e.g., retrofit instead of full-frame installation). Always request a detailed breakdown and compare quotes from multiple companies.
How do I know if a window quote is fair?
To ensure a quote is fair, compare it with other local installers, check the materials and energy ratings specifications, and confirm that all costs—installation, disposal, and finishing—are included. Transparency and detail in the quote are key indicators of fairness.